To save you and your team's time, we offer the ability to automate the collection of reviews via your ATS.

Verified reviews need to be tied to a placement, so we'll identify the placement owner and request the reviews on behalf of that recruiter.

For this reason it's important to know which field we use on your ATS to identify the placement owner.

Every ATS is set up slightly differently so the field can vary by ATS. The below states which field is used for each ATS

JobAdder - "Job Owner"

Bullhorn - "Job Order Owner"

Vincere - "Job Owner"

My agency doesn't put the placement owner in the field listed above, can you change it for me?

No, unfortunately we're unable to customise the field by agency. The above were chosen based on extensive consultation with the ATS development teams and current customers and are best practice. We recommend using the fields as intended. If this is not possible for your agency, we recommend collecting reviews without the ATS integration (read more here).

The client and candidate owner were different recruiters, how does the integration work in this case?

If different recruiters manage the client and candidate, you can use the Resourcer Review feature. Once the candidate review is submitted, the primary recruiter can add a second recruiter (e.g. the resourcer) to indicate share effort. Please note, this feature is only applied to candidate review.

My agency has assigned the wrong recruiter to my placements. Can I change the placement owner?

Unfortunately, there is no way to update placement ownership yourself. To change the placement owner, please contact our support team and we'll assist you with the update.