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When Do I Ask For A Review?

Find out the best time to request a review if sending manually.

Vanessa Kwok avatar
Written by Vanessa Kwok
Updated over 10 months ago

If you have automated review collection set up, review requests will automatically go out 48 hours after a placement has been made.

If you would like send out a review request manually (e.g. with your direct link), here are some tips on how to get the best reviews from both candidates and employers.

  • The best time to request a review is at the point of placement.

  • Use the point of placement as a chance to make both the employer and candidate aware that they will receive a review request and that a quick reply would be very appreciated.ย 

  • If you didn't get the chance to discuss a review request during the point of placement then you can work the question into your aftercare at the earliest convenience.

  • It is highly advised to speak to the employer/candidate prior to sending the review request to ensure a strong response rate.

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